OMG, 911 truely botched this thing.

Wisconsin State Journal reported some depressing news about the whole Zimmerman situation. It seems that the cops were on a wild goose chase for "2 men" until around April 15th. The search for those 2 men started when the 911 center stated that when calling back Zimmerman's cell phone, 2 men answered and responded that the call was a mistake. Of course we all know what went wrong here; Zimmerman's call was never returned.

How about this for responsibility: County Executive Kathleen Falk doesn't want to discipline the call center's supervisor because it wasn't his fault; Well, if it isn't the overburdened employee's fault, then who's is it? Certainly nobody can be to blame for not staffing enough people, and someone could be to blame for not funding the center properly. Oh, I'll through out those arguments for the basic fact that a 2004 report said that they needed to increase staff, and they didn't even bother to get enough to bring the center up to par with others. The comparison is 10.something people per 100,000 calls right now to the average of 11.something people per 100,000 calls.

And I quote from the Wisconsin State Journal article:

Despite the county not following the recommendations of a 2004 report that determined immediate staff increases were needed for the center to keep up with the increasing number of calls, Falk again insisted the 911 center is not understaffed. "I have no data or information that tells me we are understaffing the 911 center," she said.

...

It seems to me like the question isn't if someone is going to take the blame, it's who: Falk or Joe Norwick, the call center's director.