Wednesday, May 7, 2008

SAFEwalk "fully" staffed

After the whole debauchery that seems to have happened over the past few weeks, Gordon Graham of Transportation Services claims that they are back up to full staff and ready to handle all requests. In the press release it was stated that they hired replacements for all of the 11 students who left. Also, they noted that on an average day, only 1 hour of a 5 hour shift is spent walking around.

I can't believe the spin some people get away with. Just because only one hour of work is done on a 5 hour shift doesn't mean that that 1 hour of work is easy. I worked in retail for a while, and sometimes nobody would be in the store for an hour straight, then, almost magically, the store would get flooded with customers. Just because I had time to do nothing doesn't mean that I could serve 50 people at once moments later. Also, averages are devastating to statistics. I could only imagine that the workload on a weekend is greater than during the week.

Also, this "fully staffed" thing doesn't jive with any report we've had outside of these official ones. "Fully Staffed" should mean that the employees and the customers are satisfied with the service that is being done, not that the number of staff members is up to some arbitrary number.

Rather than Graham assuming that we'll trust him now, maybe he should respect the negative reports lately and prove them wrong with an outside review. After all, you don't win trust in the blogging community with press releases.

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